We at Urban Glow are committed to delivering your orders quickly, securely, and with complete transparency. Please review our shipping policy below:
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation.
In case of delays due to high order volumes or unforeseen circumstances, we will notify you promptly via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard delivery time is usually 5–7 business days within [your country/region].
Express/priority shipping options are available at an additional cost.
Shipping Locations
We currently ship to all major cities and towns across [your country].
International shipping is available to select countries. Shipping costs and delivery timelines may vary.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your shipment via our logistics partner’s website.
Delays & Exceptions
Please note that delivery times may be affected by public holidays, natural disasters, or courier issues beyond our control.
Remote or rural areas may experience longer delivery times.
Damages or Issues
If your order arrives damaged, incomplete, or incorrect, please contact us immediately at [your support email/phone].
Keep all packaging materials and items in their original condition for replacement or refund processing.
Contact Us
For any questions about shipping, please reach out to us at:
📧 Email: kanhaiyainksmarketing@gmail.com
📞 Phone: +91 811 442 1457 / +91 823 960 5623