Urban Glow (Kanhaiya Industries) is committed to maintaining transparency, fairness, and trust with our customers, partners, and stakeholders. We shall achieve this by:
Ensuring all products and services are sold and delivered in accordance with applicable laws and regulations.
Clearly defining the scope, pricing, and features of our products to avoid any misrepresentation.
Safeguarding customer data and ensuring its use only for legitimate business purposes.
Maintaining accurate, up-to-date, and reliable information on our website and promotional materials.
Respecting the rights of customers and responding promptly to queries, complaints, and concerns.
Providing warranty, replacement, or after-sales service as per the stated terms of the product category.
Reserving the right to modify or discontinue any product, service, or offer without prior notice, while honoring prior commitments made to customers.
Prohibiting misuse of our brand, products, website, or services, and taking legal action against fraudulent or unlawful activities.
Expecting all users to access and use our website or services responsibly, without attempting to breach security, misuse content, or violate intellectual property rights.
Retaining the right to amend, update, or revise these Terms and Conditions at any time, with such changes becoming effective upon posting on our website.